The benefit of owning a MacBook, is that they very rarely give you any problems, especially when you compare them to Windows PCs. Almost every single thing you could possibly want or need to do, runs so smoothly we often take it for granted and are so surprised and unprepared when something wrong actually pops up.


There are cases where your Mac will produce an error and while most tend to be fixable, there is one notable exception that has often plagued users and given them a hard time to solve and that is when your Mac refuses to connect to the Apple ID server. If you have owned a Mac, chances are you have either experienced the issue or might eventually come up against it, so we put together a handy guide on how you can solve it, should the problem ever pop up as it has for many others.[ usb c multiport hub]


What Does The Error Mean?


While the error itself is pretty straightforward, there tends to be a number of different reasons why it is happening. Often, most Mac users get this error when attempting to access iTunes, the Mac App Store, iCloud or their backups. However, in some cases, you’d be surprised to know it has nothing whatsoever to do with your actual account. The problem could simply be due to a faulty wifi connection, a problem with accurate date and time or simply an issue with your macOS system.


Check If Apple Has A Server Issue


If you have a problem signing in, check if the issue isn’t related to Apple themselves. You could be thinking the problem is your Mac but really, the servers may just be temporarily out of order due to an update or something. To find out if this is the problem, head to From there, you can confirm if everything you require is in the green. If there is actually a problem, Apple usually provides more information on whatever may be causing the issue and you can find out how soon it will be resolved.


Check If Your WiFi or Ethernet Is The Problem


As mentioned before, you’d be surprised how often a faulty wifi connection can be the cause of so much stress and anxiety for Mac users. This can often make it difficult to properly connect to the Apple ID servers and it is recommended that if you are using a personal hotspot, you should switch to a stable WiFi connection and/or reliable Ethernet network using a reliable usb c hub ethernet device.


You can easily check at what speed your WiFi is running by visiting If the speed is much lower than expected, either restart your router and/or contact your local internet provider for an update.


Switch Your VPN Off


These days it’s pretty common for most users to utilise virtual private networks, as they attempt to keep their privacy in tact from prying eyes. And while it does have it’s benefits, sometimes, your VPN may be the underlying reason why your Apple ID fails to connect properly. To test if that is the problem, simply turn off your VPN and try once again, it may be the solution.


Sign Out Of Your Apple Account


If you have tried all of the above and you still aren’t able to connect to the Apple ID servers, then signing out is your next best bet. This should possibly resolve any bugs that may still be plaguing your system or account. To sign out of your Apple ID account, simply: 


  1. Go to the Apple ID section in System Preferences.


  1. Head to Overview and Log Out.

  2. You can then sign back in.


Change your password


Another possible reason for the problem could be tied to an authentication or security problem, which means you will need to reset your Apple ID password. You can easily accomplish this by, heading to System Preferences, clicking Apple ID, selecting Password & Security, then changing your passcode.


Adjust Your Date and Time


A strange but often common reason for Mac bugs tends to actually originate from a problem related to improperly set time zones. To be honest, it’s a puzzle as to why something so small should create such problems, but it’s quite a common occurrence if your settings are different as compared to the Apple ID servers think it’s supposed to be. You can easily solve the issue by opening system preferences and selecting, “Set date and time automatically”.

Reboot Your Mac


If worse comes to worst, and the problem still isn’t resolved, then  you can always restart your Mac which 9/10 times, solves the problem. Just head to your menu bar, click the apple logo and hit restart.[ usb c hub hdmi displayport]


Update Your Operating System


If the problem still persists, then we’ve gotten to the last and most drastic measure which is updating or replacing your macOS system. Additionally, if you have any connected devices such as monitors or other MacBooks using a usb c hub adapter for instance, it’s best to unplug them just incase, to avoid any issues when you restart or update your device. You can begin by confirming whether or not a new Mac update is available by heading to System Preferences and clicking Software Update. If there is a new update, select Download and Install.


In the event, that your Mac is fully updated already, then you can reinstall your operating system in full by restarting your device and then pressing the Command, Shift and R buttons until you see a spinning globe. Once it appears you can release them, then click reinstall macOS.



By this point, the problem should have been resolved and at least now, even if you haven’t experienced the problem yet, if it ever does happen you know what to do and are now able to resolve it within minutes.